Delivery information

You can select from 3 different delivery options:

  • By shipping: Your package will be shipped in a thermally insulated box of dry ice cooled directly to your home overnight. The delivery takes place by the post either between 7-9am or before 2pm, depending on the shipping option. You will be contacted after ordering from us and we agree on a delivery time that suits you best.
  • By bicycle courier (Zurich city): In Zurich city we offer delivery by bicycle courier. Delivery is possible every Monday and Thursday between 9: 00-11: 00 am and between 15: 00-17: 00. After ordering, we will contact you to arrange a 2h window with you that fits you best.
  • Pickup: You are welcome to pick up your order directly at our warehouse in Zurich:
    • Address: Exagon, Verein Zürich Eingliederung, Räffelstrasse 10, 8045 Zürich
    • Time: Montag bis Freitag, 08.30 – 12.00 Uhr und 13.00 – 16.00 Uhr
    • On public holidays and weekends the storage is closed
    • Contact person: Gregor Roth (043 817 03 60)